| Virtual
Call Center |
|
Automatic Call
Distribution (ACD) system
|
|
We provide you with a USA 800 Number,
which is enabled to receive multiple incoming phone calls. You tell us
the phone numbers of the telephone lines you want the call to ring on. Your 800-number
calls are forwarded to the phone numbers you provide. If a phone line is busy,
the calls are
forwarded to another number. Forward Calls to as many phone numbers as you
wish. |
|
Your phone number may be landline phones
and/or mobile phones. They can be one or hundreds, and can be located
anywhere, worldwide. Calls are routed to available
phone number based on (1) a sequence which you specify or (2) the
longest idle phone line. |
|
You create a
Virtual Call Center for Incoming Calls. |
|
Highlights: |
- Forward Calls to multiple phone
lines
- Add, Remove, or Change Phone
numbers Online.
- ACD system is ready for immediate
use.
- There is no equipment to purchase or software to download.
- No Contracts
- No Setup Fees
- Setup in hours.
- View Call Records Online
- Only $39.95/Month plus 7¢
per minute for calls to USA
|
|
|
|
Sign-Up
|
|
|
|
Outbound Virtual Call
Center
|
|
Use our Auto-Dialer System to make
outbound Phone-to-Phone calls directly from the Web. The system
automatically dials multiple outbound calls and seamlessly connect the
calls to
the phone lines you provide. |
|
Key Features: |
- Make Outbound Phone-to-Phone calls
- Play a Voice Message at start of
calls
- Set Call Direction: Call Customer
first or Self first
- Set Date/time of Call
- Routed calls to your phone numbers
based on (1) longest idle phone line or (2) a pre-defined sequence
- Locate phone numbers can be
located anywhere
- Use of Contact Management System
- View Call Records Online
- Only $39.95/Month plus 7¢
per minute for calls to USA
|
|
Sign-Up
|
|
|
|
Typical
Applications for the Virtual Call Center |
- Collections
- Credit card acquisition
- Magazine Subscriptions
- Fund Raising
|
- Reminder Notification
- Sales and Advertisements
- Market Research or Surveys
- Mortgage refinance
|
|
|
|
|
|